Smart home · Starlink · Security · Networking — Outer Banks, NC📞 (757) 903-8899
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Frequently asked questions

Plain-English answers about Starlink, smart locks, cameras, networking, pricing, and support.

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What areas do you serve?

The Outer Banks from Corolla to Nags Head and Manteo. See coverage →

Do I need to buy the Starlink kit myself?

Yes — you buy the kit (~$349) direct from Starlink; we handle professional install, mounting, sealing, and whole-home wifi. Starlink details →

How much does Starlink installation cost?

Standard from $299; roof mount ~$449; pole mount ~$499. Mesh add-ons quoted per property.

How does your pricing work?

A flat, published rate for the install (our labor is the product), and equipment billed at our cost with no markup — or buy the gear yourself and we’ll install it. You pay for expertise, not marked-up hardware. See rates →

Why does my smart lock keep going offline?

Almost always weak wifi at the door — not the lock. We fix it with proper coverage near the entry. Networking →

Which smart lock is best for a rental?

A Wi-Fi keypad deadbolt with auto guest codes for most OBX rentals; we adapt if wifi is weak at the door.

PoE or WiFi cameras?

PoE (wired) for 4+ cameras — no monthly fee, higher res, far more reliable. Compare →

Do your camera systems have monthly fees?

Our recommended PoE systems record locally with no required subscription — you own your footage.

Do you do networking/wifi only?

Yes — it's our specialty, with or without other devices. Mesh or commercial-grade UniFi.

Do you do electrical work?

Low-voltage only (locks, cameras, networking, Starlink, thermostats, lighting). Line-voltage goes to a licensed electrician partner.

What's a rental-ready package?

A per-door bundle: smart lock + reliable wifi + cameras, installed and supported as one package. Get a quote →

Do you offer ongoing support?

Yes — the Keep It Running plan from $29/mo: remote monitoring, priority service, firmware/battery checks.

Can you work with property managers across multiple homes?

Yes — fixed per-door packages to roll out across a whole portfolio with one local vendor.

Do you install TVs and audio?

Yes — clean TV mounting with hidden wires, sound bars, and whole-home audio, tuned and tested.

What is the "Keep It Running" plan?

Our optional support subscription that keeps your system working after install day, from $29/mo.

How do I book a consultation?

Call or text (757) 903-8899 or use the consultation form — usually same-day. Book now →

Still have a question?

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